Operations Manager At Glovo


Operations Manager At Glovo 1 Position
Emploi Recruitment

Nairobi, Kenya

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Posted 2 weeks ago

Job Description

Duties and responsibilities:

  • Be the owner of the operational metrics for Kenya
  • Work closely with Regional OPS and the GM of Kenya
  • Manage Operations Specialists (team of +5 professionals). You will hire, train and mentor them.
  • Understand, deep-dive, have under control and improve the supply status to ensure we deliver operational excellence and great customer experience.
  • Evaluate strategic opportunities, performing a broad range of quantitative and qualitative analyses.
  • Implement, standardize and execute processes across all cities.
  • Contribute towards the continuous improvement of the global operations thru out-of-the-box thinking.


  • 3+ years of experience in high demanding positions (operations, consulting, investment banking, etc.). Experience in on-demand is a plus.

  • Experience managing high-performance teams. Inspire, coach and mentor the team to support their development and competency.
  • Degree in Engineering, Economics or similar.

  • Strong analytical skills are a must.

  • Strong organisational skills and delegation, ability to prioritise and multitask, work well under pressure, handle multiple issues simultaneously in a dynamic environment.

  • Combine a day by day and tactic management with a strategic and long term view.

  • Outstanding leadership skills and relationship with peers and other departments.

  • Open to change (changes seeker).

  • Effective communication skills (both to the team and upstream).

  • Out of the box thinker and high level of self-initiative (proactive in finding new solutions to new issues).

  • Results oriented, autonomous and efficient.


  • Knowledge in SQL

  • Project Management experience 
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Emploi Recruitment
Emploi Recruitment

Nairobi, Kenya

51 - 299 people

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