Manager Credit Relationships


Manager Credit Relationships 1 Position
Old Mutual Group

Nairobi, Kenya

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Posted 2 weeks ago

Job Description

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management, and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.


Working closely with the Head of Credit, he/she will ensure all retail loan applications are verified with the employers to confirm the authenticity and ability, retail MOU reviews, relationship and PAR management.

Minimum Requirements

  • Business related degree
  • 4 years' experience in credit analysis in a Retail Lending environment, debt collection and recovery
  • Knowledge of alternative credit appraisal mechanisms and substitute securities like chattels mortgages, guarantors, stock, livestock etc
  • Knowledge in accountancy will be an added advantage
  • Sales and relationship management qualifications
  • Corporate relationship management experience
  • Passion and experience in dealing with low income communities
  • Capacity and willingness to work for long hours and within strict deadlines
  • Excellent interpersonal skills and a good team player
  • High degree of confidentiality and honesty
  • Analytical mind
  • Knowledgeable on the financial services sector
  • Assertive, proactive and fast in decision making
  • Creative, innovative and highly organized
  • Physically fit and versatile and able to work on a computer for long hours

Job Specification


  • Management of credit risks on retail loans through verification with the employers to confirm the authenticity and ability
  • Adherence to internal credit policies and loan administration procedures
  • Ensure that the PAR of the Retail Portfolio is within the target
  • Relationship management of the designated portfolio
  • Ensure high turnaround time (TAT) for all retail proposals at the employers
  • Ensuring all retail employer relationships are maintained for the prompt receipt of loan payments


  • Ensure all retail loan applications are verified with the employers to confirm authenticity and ability.
  • Ensure that deduction data advice forms are submitted to the relevant employers and that all loans are fully recovered in order to maintain a quality portfolio.
  • Ensure that payment schedules are collected from relevant employers in time to facilitate loan recovery for all disbursed loans.
  • Ensure that reconciliation of payments received and the expected installments are up to date for all retail loans.
  • Ensure that all posting schedules for payments have been received and handed over to Credit MIS for processing.
  • Ensure that all retail relations are well maintained for smooth process flow.
  • Review all existing retail relationships and making recommendations to the management to aid quality retail lending.
  • Follow up with the branches to ensure the fulfillment of ALL Retail MOU sanction conditions and other covenants prior to disbursement of the facilities.
  • Recommend policy reviews for customer service and risk management improvement based on experiences and industry trends.
  • Ensure that the quality of the retail loan books is maintained within set targets.
  • Prepare periodic reports on the performance of the retail loan book.
  • Ensure the team cohesively works to deliver expected objectives.
  • Do any other duties that may be assigned by the Management.
Application Instructions

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Old Mutual Group
Old Mutual Group

Nairobi, Kenya

300 - 10000 people

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