Eir Engineer


Eir Engineer 1 Position

Gitega, Burundi

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Featured Full-time Job
IT & Telecoms
Posted 3 months ago

Job Description

Position requirements:

  • Installation & Integration experience of EIR systems.
  • Understanding the IMEI Check Procedure for both CS & PS across all Air interfaces.
  • Provide support for all EIR systems, including MNOs EIR systems.
  • Maintain Central EIR solution for the business, including, Interaction with clients and stakeholders.
  • Work closely with other infrastructure engineers to troubleshoot and resolve complex problems (some after-hours and on-call work required).
  • Provide thought leadership and help develop best practices and preferred methods.
  • Have a comprehensive GSM, SS7, Diameter background and thorough understanding of 3GPP standards related to SIP, VoIP and EIR.
  • Research, evaluate, and recommend architectural improvements and new technologies.
  • Have experience working in highly virtualized public and private cloud environments.
  • Ensure that thorough capacity, health, and security monitoring is implemented for all telecommunications services.
  • Understand ITIL concepts and how to apply them effectively in the enterprise.
  • Recognize the importance of and be able to generate excellent documentation and diagrams.
  • Engage in active listening and have effective written and verbal communication skills.
  • Demonstrate a proven ability to learn and grow through self-study.
  • Act as a collaborative service provider to our internal and external customers.
  • Provide mentorship to junior team members and lead by example.
  • Understand that every delivered solution must be consistent, redundant, standards compliant, well monitored, and thoroughly documented.
  • Have experience supporting a large, fast-paced, always-on, enterprise technology organization.


Personal Attributes:

       Candidates should possess following personal attributes:

  • Must have very strong routing & switching skillset.
  • English literacy (read, write and speak) is mandatory.
  • French literacy (read, write and speak) is favorable but not required.
  • Work with the support team to resolve customer issues and interface with mobile network operators in support of existing and new service offerings.
  • Willingness to occasionally work off hours to support network maintenance.
  • 5+ years of practical, hands-on experience working for a Mobile Network Operator.
  • Proficiency with telephony-related networking fundamentals (VoIP, SIP, QoS, etc.).
  • Bachelor’s degree in Telecommunication, Electrical or information technology related field or equivalent work experience.
  • General IT skills.
  • Linux knowledge.
  • Networking protocols: LAN (TCP/IP, ICMP, UDP, SNMP, DNS, NTP, etc.), multiple routing (RIP II, OSPF, EIGRP, BGP, etc.), WAN (PPP, Frame Relay, etc.), various network analysis tools (Wireshark, TCPDUMP, etc.).
  • Applications: Microsoft Project Excel/Word/PowerPoint; and Visio.
  • Telecommunication and protocol concepts: Diameter, SS7 (SIGTRAN), HTTP on Huawei CS/PS Network Elements.
  • Extensive networking experience configuring, installing, and maintaining LANs, WANs, routers, switches, Firewalls (Juniper & Cisco), Linux and Windows servers and clients, Open Monitoring Systems, CCNA is a plus.
  • Database Skills (SQL Queries)
  • Experience with DMC equipment (Device Management Center) will be a plus
  • Respect the deadlines.
  • Innovative, Open mind, Collaborative.
  • Good organizational, presentation and communication skills.
  • Consistent in using standard processes and tools.



  • Degree in Electrical Engineering/ Telecommunication Engineering/Computer Science/Computer Engineering or equivalent.
  • Have 5+ years of experience in Operation and Maintenance of telecom networks.
Application Instructions

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Gitega, Burundi

51 - 299 people

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